Epic Resolute Professional Billing (PB) Fundamentals Practice Exam 2026 - Free PB Billing Practice Questions and Study Guide

The statement is true because in the context of billing within Epic Resolute Professional Billing, statements can indeed be generated irrespective of the account's active balance. This feature allows healthcare providers to send out statements for a variety of reasons, including reminders for previous balances, insurance claims that are still processing, or even for zero balances in follow-up communications with patients. Generating statements regardless of the balance helps ensure clear communication about account status and can promote timely payments or resolve any outstanding issues with billing.

This capability is especially important in maintaining good relationships with patients by keeping them informed and engaged regarding their financial responsibilities, which is essential in the healthcare revenue cycle.